FAQs
General FAQs
Where can I buy tickets?
All official tickets to the event are only sold through this website and our ticketing partners Offbeat Tickets and Skiddle. Do not purchase tickets from any other ticket site as these will not be valid and we can not guarantee that you will be able to get your money back.
Where are the good vibrations?
Pippingford Park Manor, Nutley, Uckfield TN22 3HW
When can I arrive?
The wristband exchange will be open 12:00 noon until 8:30pm on Friday and 9am and 8:30pm on Saturday and Sunday. Please don’t arrive outside of these times.
Age Restrictions
All ages are welcome into the Good Vibrations Society. Anyone under 18 must be accompanied by an adult 25 or older at all times. We recommend getting a wristband with your contact information to put on your child’s wrist so that in the event they get lost, we can contact you immediately. Anyone lost or missing someone should find a festival organiser or go to the welfare tent to seek help.
The only forms of identification we accept are:
- Valid passport
- Valid drivers licence
- PASS identification card
You must have the original document, copies are not accepted.
Permitted/Restricted Items
Please see the terms and conditions.
Pets
We’re really sorry but we are unable to allow dogs (apart from guide dogs) or other pets onsite.
What’s on When?
See What’s on When?
Ticket Questions
Types of tickets
We are offering Weekend and “Day” tickets.
Weekend tickets give you access to the site from 12:00 noon on Friday 2nd august until 12:00 noon on Monday 5th august. Day tickets give you access to the site from 9:00am on the day purchased until 10:00am the following day.
All tickets come with camping for the night(s) that come after the day(s) purchased, although you don’t have to camp if you don’t wish!
Booking fees
We charge a booking fee to cover the costs associated with your booking. This includes the lovely people that run the ticketing system, deal with your ticket and wristbands at the gate as well as customer service, IT costs and the wristbands themselves.
E-Tickets & Wristband Exchange
All tickets are delivered as e-tickets via e-mail. On entrance to the festival your ticket will be scanned and a wristband issued. This wristband then acts as your ticket for the remainder of your stay with us.
Travel
Where is the site entrance?
The site entrance is HERE this is where everyone needs to go to get on site.
Parking
There is parking on site a short walk from the campsite. Parking is priced at £6 per car, regardless of duration.
Train
Victoria to East Grinstead line:
This terminates at East Grinstead and runs every half hour through the day. Journey time from Victoria is 55 minutes.
Taxis from the East Grinstead station take 15 minutes.
Bedford to Brighton Line:
Stop at Haywards Heath.
Taxis from Haywards Heath station take 25 minutes.
Victoria to Brighton Line:
Stop at Haywards Heath.
Taxis from Haywards Heath station take 25 minutes.
Bus
The nearest bus stop is at Wych Cross (about 1.5 miles from Pippingford) and is serviced by:
261 East Grinstead to Uckfield.
270 East Grinstead to Brighton.
By special request drivers on the 261 East Grinstead to Uckfield route may stop outside the entrance to Pippingford on the A22.
All taxis should be pre booked.
Camping
What facilities are available inside the campsite?
There will be plenty of room to enjoy the stunning Ashdown Forest safely. There will be warm showers, drinking water, toilets and an onsite supplies shop. This will be the perfect environment to enjoy the weekend.
Can I bring a caravan / camper van?
Yes! We have dedicated pitches for caravans and campervans. However this must be booked in advance, look for the applicable option on the booking screen. You will also need a normal ticket for each occupant to access the event.
Can I bring my own booze?
Day ticket holders aren’t permitted to bring alcohol onsite.
Each weekend ticket holder may bring:
12x cans of beer/lager or cider
OR
12x 250ml cans of pre-mixed spirit and mixer
OR
75cl of spirit in a non-glass container
OR
2.25 litres of wine (which must be decanted into a non-glass container)
Can I cook or BBQ?
Absolutely! Gas cookers are allowed in the main campsite up to a canister size of 3.9Kg. Larger canisters are not allowed into the campsite.
BBQs are only allowed inside the designated areas which will be clearly marked.
For more information have a look at the T&Cs
Food
What food and drink will be available in the arena?
We’re still in the process of selecting our favourites. Rest assured we will do our best to cater for all tastes and dietary requirements. Check back soon for more information.
Accessibility
We have dedicated accessible parking is as close to the entrance as we can make it, which is around 30m.
We offer free essential companion tickets to those that need, in the form of a code that grants two tickets for the price of one.
Here are the documents that we accept as proof of this requirement:
- PIP (Personal Independence Payment) enhanced rate – daily living or mobility
- DLA Higher rate – care or mobility
- A Nimbus Access Card with the +1 symbol – (See www.accesscard.org.uk for details)
- Blind or partially sighted registration certificate (BD8 or CVI certificate)
Also considered documents are:
- Letter from a medical professional (A Doctors note or a letter from an occupation therapist) or a personal letter from the GP, community nurse or social worker.
- Social Services letter – Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at 70 – 95 dBHL or worse.Benefit award letters
Although we don’t have a dedicated accessible campsite, the area nearest the campsite entrance is set aside for customers with accessibility needs. There is an accessible toilet there also.
Finally, there is a natural ridge that overlooks the main stage, which gives seated customers a great view.
Although we do everything we can to help, Good Vibrations Society takes place in wild countryside so please bear this in mind as the ground may be poor or unmade.
If you have specific requirements please contact accessibility@goodvibrationssociety.com and we will do our best to help you.